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Terms and conditions
Our terms and conditions are binding with the sending of your order.
1. General
The following Terms and Conditions apply to all contracts, deliveries and other services. Differing rules of the contractor, we hereby expressly reject. All agreements require our written confirmation.
"Specialprint.at" has the right to change these terms and conditions including all possible arrangements with reasonable notice or supplement. Previously incoming orders are processed according to the still valid old general business conditions.
2. Offer
Our offers are binding. Small deviations and technical changes to our illustrations or descriptions are possible. The current catalog is lost with the appearance of a new edition.
3. Delivery and payment
The delivery and payment terms of "Specialprint.at" in the order form. Theres no minimum order quantity. All our prices are based on small business Taxfree scheme. We reserve the right to make a partial delivery if this is advantageous for a speedy settlement. Requested by our customers special delivery will be charged local supplement.
4. Delivery
Goods that are in stock (for transport problems, we are not responsible) within 48 hours to dispatch. If goods are not in stock, we strive to deliver as soon. If non-compliance with a delivery or performance period to force majeure, labor disputes, unforeseen obstacles or other circumstances we are not responsible, the deadline will be extended accordingly. Failure of the delivery period for reasons other than the above mentioned reasons the buyer is entitled to put in writing a reasonable grace period with penalty and after their unsuccessful expiration of the contract services or delivery of the contract. Is the inability to deliver on the inability of the manufacturer or our supplier, so both we and the buyer to withdraw from the contract if the agreed delivery date is exceeded by more than 2 months. Claims for damages for delay or failure to comply, even those that are up to cancellation of the contract are excluded. Unless, that has a legal representative of the company "Specialprint.at" acted intentionally or through gross negligence.
5. Returns
You have to be returned after receiving the goods for a week the possibility of the items ordered. Because of the expense incurred by us, we ask you to understand that we calculate in this case a handling fee of € 10 must. excluded from the right goods in which we can detect a malicious damage, unless, you may notice deficiencies. The right of return is exercised by the timely return of the product. The contract will be resolved in order and we will refund the purchase price immediately, unless it has already paid. To comply with the return period is sufficient to return the goods.
6. Transfer of risk
The risk is send the goods by "Specialprint.at" to the buyer.
7. Warranty
"Specialprint.at" guarantees that the sold goods at the time of transfer of risk free from defects in material and workmanship and has the contractual warranties.
Upon receipt, the customer must inspect the goods immediately for defects and quality. In the case of obvious defects must be within 10 days of discovery in writing to us, and hidden defects. Otherwise the guarantee for these defects. The warranty period is six months from delivery. With complaints the purchase date will be established with an invoice. The article being claimed must be accompanied by a copy of the invoice and adequate postage. If deficiencies are repaired by the company Specialprint.at, so the customer agrees to accept the return shipping cost incurred.
The warranty does not cover normal wear and tear. The warranty expires if the customer changes the delivered goods.
"Specialprint.at has during the warranty period, the right to free repair. A partial or complete replacement of the article is allowed.
8. Collecting customer
Customer orders received for collection from 15 Artikelt an allowance in the form of articles from our offer. The order and any returns must be made via the single buyer.
9. Retention of title
Until full payment the goods remain the property of the company "Specialprint.at".
10. Data Storage
Under § 28 of the Federal Data Protection Act (BDSG), we point out that in the context of business data needed by a computer system in accordance with § 33 (BDSG) and stored. Personal information is treated confidentially.
11. Jurisdiction
Performance and jurisdiction for both parties is the seat of "Specialprint.at. It is only the law of the Federal Republic of Austria
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